Contact Us

Whether you have a question, feedback, or a concern—here is how to reach us quickly and easily.

Our chatbot answers your questions quickly, 24/7.

Our digital service assistant can answer many of your questions instantly, anytime. You will find it in the bottom-right corner of the screen on many pages.

If the chatbot is not visible, you will need to enable customer service cookies first.

Use now

  • Accept customer service cookies via the privacy settings (footer menu at the bottom of the page)
  • Open the chatbot via the widget at the bottom right
  • Ask a question
  • Via the menu in the chatbot window, you can change the language (German and English) or restart the chatbot.
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