Job description

Job description:

• Organize software introductional calls for new customer onboarding
• Own overall service relationship with assigned customer to maximize satisfaction, adoption and retention
• Continually funnel customer expectations to product management team
• Work together with customers, sales, and engineering teams to identify and deliver continuous value to customers
• Collaborate with the sales team for business case creation and validation
• Implement engagement strategies with customers to deepen customer engagement and usage
• Provide up-sale leads to sales team
• Work to identify and/or develop upsell opportunities

Job requirements:

• Excellent interpersonal and written communication in German and English (C1 or C2)
• At least 3+ years experience in utility-scale solar PV power plant design and (or) development projects
• Advanced knowledge of AutoCAD
• Experience with B2B sales and customer support
• Passion for finding the best solution to customer questions/issues
• Ability to manage multiple priorities in a fast-paced environment with flawless execution
• Analytical mind with creative problem-solving abilities
• Strong work ethic with high energy and willingness to learn on the job
• Sociable, curious, creative, and passionate

Salary range:

The salary proposal depends on the applicant's competencies and experience.

What we offer:

• Employee Stock Option Plan (ESOP)

• Flex benefit package

• Flexible work hours & remote work

• Full training and onboarding program

• Participation in trainings and international conferences

• Exclusive work only with international markets

• Considerable & steadily increasing salary

• Frequent in-office and after-hours activities with fun and vibrant team members

• Internal transparency with company results and salary system

• Additional paid vacation days for b-day, non-smokers, vaccination vacation etc.

• Pet-friendly environment.