Technical Account Manager - German speaking

Professional Field
Entry Date
Job site
Remote, Lithuania, Spain, Portugal, Europe
Contract type
Permanent contract
Work type
Full time

Contact Information

+37 61801 058
Boksto g. 6
01126 Vilnius, Lithuania
Job description

Job description:

  • Overseeing current customers’ accounts within PVcase customer base
  • Understanding and anticipating clients’ business needs to drive the success of accounts
  • Negotiating contract renewals and expansion opportunities
  • Proactively managing customer pipeline and renewals to meet monthly and quarterly objectives
  • Strengthening client relationships with ongoing communication and new solutions
  • Running Quarterly Business Reviews with accounts
  • Assisting in collecting client feedback, defining processes, and identifying best practices
  • Working closely with our customer-centric product teams to create partnerships and benefits that enrich our customers’ experience and align with strategic objectives - as well as acquiring new customers
  • Aligning resources to achieve key business goals
  • Reporting updates and preparing needed information/reports to the HQ regarding progress on KPI and goals’ progress
  • Sharing knowledge with other colleagues and HQ on effective practices, competitive intelligence, business opportunities, and needs

Job requirements:

  • 3+ years of experience in a customer-facing role within the SaaS industry, e.g. sales, account management, or product management, or a minimum of 3 years experience in either the PV solar industry
  • Excellent interpersonal and written communication in German and English (C1 or C2)
  • BEng/BSc graduate or technical work background
  • Knowledge of AutoCAD
  • Strong experience retaining and expanding accounts
  • Ability to multi-task across multiple projects and internal partners
  • Thorough working knowledge of sales tools, including
  • Excellent understanding of the Solar market, competition, industry trends, and client’s needs
  • Hands-on mentality, stress resistance, as well as creative problem-solving abilities
  • Demonstrated history of increasing sales performance through partnership initiatives
  • Excellent planning, organizational, leadership, verbal, and written skills
  • Commercial acumen combined with analytical rigor

Salary range:

The salary proposal depends on the applicant's competencies and experience.

What we offer:

  • Employee Stock Option Plan (ESOP)

  • Flex benefit package

  • Flexible work hours & remote work

  • Full training and onboarding program

  • Participation in trainings and international conferences

  • Exclusive work only with international markets

  • Considerable & steadily increasing salary

  • Frequent in-office and after-hours activities with fun and vibrant team members

  • Internal transparency with company results and salary system

  • Additional paid vacation days for b-day, non-smokers, vaccination vacation etc.

  • Pet-friendly environment.

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