Job description

Who we are

DZ4 is an innovative and fast-growing company in the energy industry. With the goal of making renewable energies easy and affordable to use, we launched the rental model for solar systems on the German market in 2012. Since then, we have been able to inspire thousands of homeowners with individual solar energy solutions and comprehensive service. As a pioneer in the solar industry, we work every day with joy and full commitment for the energy transition. For our growing team, we are looking for immediate reinforcement in the area of technology.

Your responsibilities

• You will be the first point of contact in the technical department for direct enquiries from our customers and installation partners
• You will deal with first level customer service enquiries relating to the installation of the solar system and coordinate the next steps in the ticket system
• As part of the sales process, you will increasingly be responsible for assessing and deciding which roofs we approve for a PV installation, developing an expertise that will form the basis for further decisions
• You take over the handover of newly installed solar and storage systems to technical management
• You will document and evaluate additional project costs and progress, and identify areas for improvement for the organisation and our installation partners
• You will support the construction team with other activities as required, such as training installation partners and field staff; monitoring project turnaround times

Your profile

• You have successfully completed a commercial or technical qualification
• You have experience in the interface with customers and/or service providers
• You have preferably gained initial experience in the PV sector, perhaps even in the installation of PV systems
• You have strong communication skills, an engaging manner and the ability to work well in a team
• You are confident in using MS Office, especially Word, Excel, PowerPoint and Outlook
• You are eager to drive PV expansion in the private segment with a highly motivated team

You can expect

• a humorous and highly motivated team with an appreciative working atmosphere
• an attractive, open-plan office in Hamburg-Altona with good transport links
• an intensive induction programme during which you will get to know all areas of the company
• a permanent contract and 30 days holiday plus Christmas and New Year's Eve off
• flexible working hours and a generous allowance of mobile and home office days
• regular team events and free fruit, water, coffee and tea
• a fair remuneration and benefits package (e.g. company pension scheme, anniversary bonuses)
• subsidised public transport (HVV ProfiTicket)

Do you feel addressed? Great! Then apply today with your application documents (cover letter, CV, certificates), your salary expectations and your earliest possible starting date. We look forward to hearing from you! We are committed to equal opportunities and diversity and look forward to receiving a diverse range of applications.

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