Solutions Engineer

Job description

About Aurora Solar

Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale.

We are a remote-first collaborative team of sustainable energy enthusiasts who love what we do. We’ve been named one of "The Best Mid-Sized Remote Companies To Work for in 2024" by BuiltIn.com and have been recognized for the second time as a Certified Green Business (CGB) with the city of San Francisco. We’re in this together to support the world’s transition to solar.

About the Role

In this role, you will work closely with account executives to craft technical solutions that meet our customers’ needs. You will identify how Aurora’s powerful products fit into a client’s workflow and contribute by eliminating manual steps, automating processes, and increasing the speed and efficiency of designing and selling PV systems. The ideal candidate will have deep API knowledge and the ability to think creatively and present solutions to C-level executives internally and externally.

Your Impact

• Partner with Account Executives to analyze and understand clients’ business, sales, design processes, and operation needs
• Build workflows and charts that depict the customer journey, software utilization, and cost stacks
• Relate the client’s workflows and cost stacks to a comprehensive ROI calculation
• Find opportunities where Aurora Solar creates new value and/or reduces costs for our customers with technical solutions
• Define technical requirements necessary to implement the identified cost reductions and added customer value solutions for the client
• Suggest innovative ways to client operations that use Aurora Solar in more optimized methods while growing stickiness
• Become an Aurora Solar product expert in all aspects, especially in enterprise API and integration capabilities, and provide client feedback to Aurora’s Product teams
• Support the Aurora AEs pre-sales and also post-sales with the integration of Aurora
• Advise clients to follow best practices when integrating Aurora’s API

What You Bring

• Ability to effectively translate business requirements into a comprehensive understanding of the client's technology infrastructure and identify integration opportunities
• Project management skills and the ability to ensure seamless and expedited post-sale integration of our services
• Comfort with ambiguity and capable of quickly adapting to change while maintaining high-performance levels amidst evolving business needs and conditions
• Strong technical aptitude in consuming APIs and the ability to articulate and sell the unique value proposition of our offerings as a comprehensive product solution
• Ability to think creatively to address complex situations
• Excellent communication and presentation skills, both written and verbal
• Outstanding organizational and record-keeping skills
• Team-oriented mentality
• Business-level proficiency in German and English

Nice to Haves

• Solar industry experience or exposure
• Degree in Computer Science, Engineering, or a related technical field
• Experience working in startups, scale-ups, or hyper-growth environments

Where Aurorans are: Aurora currently has teams within the US, Canada, Mexico, and Germany with additional locations on the horizon. We’re united in our work to support the world’s transition to solar!

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